Lancefield Day Spa
booking conditions

Bookings

To avoid disappointment Lancefield Day Spa recommends that you book in advance to secure a time that best suits you.

Cancellations

Please give us as much notice as possible.

Deciding on a treatment

To help make a decision on which treatment will best suit you, speak with your therapist to help advise you in making the right choice.

Arrival

Please arrive on time. Extra time is reserved for you to allow for your consultation & home care advice. Your treatment time will not be reduced.

Please notify us if you are running late for your appointment.

Spa etiquette

Lancefield Day Spa is a peaceful & private sanctuary, to help you unwind and relax. All mobile phones are required to be switched off. Smoking is strictly prohibited.

Gift vouchers

Gift vouchers can be purchased for any amount, treatment or pamper package.

Vouchers can be purchased over the phone with a credit transaction & the voucher sent to you. Gift vouchers do not have an expiry & can be altered if required to a treatment of the same value.

What to wear

As to protect your undergarments during body treatments, disposable underwear is provided by Lancefield Day Spa at no cost to you. During treatments you are constantly draped correctly as to respect your privacy.

Health considerations

If you are subject to unusual blood pressure, heart or allergy issues that may effect you during your treatment, please inform your therapist as a medical certificate may be required.

Hygiene matters

It matters to us. We never re-use any of our waxing products. All disposable items are disposed of after use. This includes spatulas, slippers, thongs, underwear, foot & nail files.

Pregnancy

Please advise us at the time of booking if you are pregnant so that we can recommend the most suitable treatment for you.

Client loyalty

All clients are important. Loyalty incentives are rewarded to clients that rebook their next appointment or receive regular treatments.